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Abu Awwad, K (2020) The implementation of building information modelling Level 2 in the UK construction industry: the case of small and medium enterprises, Unpublished PhD Thesis, School of Energy, Construction and Environment, Coventry University.
Al-Saeed, Y W M (2018) Towards developing a sustainability assessment framework for residential buildings in Iraq, Unpublished PhD Thesis, , Coventry University.
Al-Werikat, G K E (2017) The impact of supply chain management on construction projects performance in Jordan, Unpublished PhD Thesis, School of Energy, Construction and Environment, Coventry University.
AlAbbadi, G (2020) Development of a framework towards enhancing workers productivity in the Jordanian construction industry, Unpublished PhD Thesis, , Coventry University.
Alhajeri, M (2011) Health and safety in the construction industry: challenges and solutions in the UAE, Unpublished PhD Thesis, Department of the Built Environment, Coventry University.
Banwo, O (2016) The development of a procurement decision support system to enhance construction claims management practice, Unpublished PhD Thesis, School of Energy, Construction and Environment, Coventry University.
- Type: Thesis
- Keywords: arbitration; claims management; construction management; construction project; contract claims; corruption; decision support; dispute; litigation; mediation; Nigeria; procurement; survey
- ISBN/ISSN:
- URL: http://curve.coventry.ac.uk/open/items/5745b06b-5271-4239-8271-68eba873703d/1
- Abstract:
Delays resulting from claims are a major source of disputes in construction projects. There are different classifications of claims. However, inherent in any claim is a quest for additional resources – material, time and/or cost. Construction contract claims increasingly constitute significant delays and are often accompanied by additional cost. Existing literature shows that 70% of Nigerian projects suffered delay set-backs in their execution and reveals an average cost over-run of 17.34%. This research investigated the main factors affecting the management of claims in the Nigerian construction industry and results obtained revealed that corruption, lack of claims management experts and procurement strategy, respectively, are the main factors affecting the management of claims in the Nigerian construction industry. Given that corruption is a socio-cultural issue and insufficient claim managers is a human resource issue, the research found procurement strategy adopted in each project case to be the main operational issue affecting claims management in the industry. Consequently, the research developed a decision support system for selecting procurement strategy in order to enhance current industry practice. The passive implementation of the most convenient rather than the most suitable procurement strategy has led to the misfortune of so many projects in the Nigerian construction industry. The aftermath of this has been numerous contractual claims during project execution resulting in cost over-run, time over-run and poor project delivery. In extreme cases, where claims are left unresolved, it has led to arbitration, mediation, litigation and in some cases outright project abandonment. Pragmatic research paradigm was adopted for the study. This research also employed a mixed research methodology, with both qualitative and quantitative methods of data collection for data analysis. The use of structured questionnaires and multiple case studies were also adopted in eliciting knowledge from industry practitioners using a snow-balling technique. An inductive and deductive approach was adopted in developing a strategic procurement decision support system capable of bridging existing knowledge gap(s) among industry practitioners. A total of 66 valid responses were collected through administering structured questionnaires to industry practitioners in two (2) separate surveys and 31 project case studies were further analysed. This research contributes to the body of knowledge in construction management by exploring the key factors affecting the management of claims and developing a strategic procurement decision support system to enhance the successful delivery of construction projects. It is an academic work that provides greater insight as to the problems affecting claims management.
Banwo, O O (2022) Development of a framework for building cost information management in Nigeria, Unpublished PhD Thesis, , Coventry University.
Briscoe, G (2008) Studies of the UK labour market with special reference to the construction sector, Unpublished PhD Thesis, Department of the Built Environment, Coventry University.
Charef, R (2019) A BIM-based framework to integrate a sustainable end-of-life into the asset lifecycle: towards the circular economy, Unpublished PhD Thesis, , Coventry University.
Dike, I (2017) A critical exploration of the impact of building information modelling on the culture and performance of UK construction supply chains, Unpublished PhD Thesis, , Coventry University.
Gherbal, N E M (2015) The influence and evaluation of the project manager's performance in the Libyan construction industry, Unpublished PhD Thesis, School of Engineering and Computing, Coventry University.
Ghostin, M (2020) Exploring an implementation framework for building information modelling to support sustainable development in the Lebanese construction industry: a qualitative approach, Unpublished PhD Thesis, , Coventry University.
Hendy, A O A (2007) An approach to sustainable construction in post-disaster contexts: with specific reference to the Marmara region of Turkey, Unpublished PhD Thesis, Department of the Built Environment, Coventry University.
Hermawan, F (2015) A strategic approach to enhancing sustainable practices in public building projects: a case study of Indonesian local authorities, Unpublished PhD Thesis, School of Energy, Construction and Environment, Coventry University.
Karami, S (2008) Using by-product industrial materials to replace all cement in construction products, Unpublished PhD Thesis, Department of Built Environment, Coventry University.
Lashford, C (2016) Modelling the role of SuDS management trains to minimise the flood risk of new-build housing developments in the UK, Unpublished PhD Thesis, School of Energy, Construction and Environment, Coventry University.
Li, P (2017) The international competitiveness of Chinese construction firms, Unpublished PhD Thesis, Royal Agricultural University, Coventry University.
Noruwa, B I (2020) Application and effects of emerging technologies on variation minimisation in the UK construction projects, Unpublished PhD Thesis, , Coventry University.
Nosheen, A (2022) Development of an effective claim management framework for the UK construction industry, Unpublished PhD Thesis, , Coventry University.
Swai, L (2022) Development of a conceptual framework for enhancing payment practices in the UK construction industry, Unpublished PhD Thesis, , Coventry University.
Tabatabaei Sameni, S (2019) Overheating investigation in UK social housing flats built to the Passivhaus standard, Unpublished PhD Thesis, School of Art and Design, Coventry University.